This page will help you know all the legal information you should know about Connect Firm
Welcome to ConnectFirm (referred to as “we”, “us”, “our”, or “Company”). These Terms & Conditions (“Terms”, “Terms of Service”) govern your access to and use of https://connectfirm.com (the “Site”) and any related services provided by us (collectively, the “Services”). By accessing or using our Site or Services, you agree to be bound by these Terms.
If you disagree with any part of these Terms, please do not use our Site or Services.
User / You / Your — means any person or entity who visits or uses the Site or Services.
Services — all the features, tools, content, offerings, and functionalities provided via the Site (e.g. consultations, proposals, digital marketing services, tools).
Content — text, images, graphics, logos, software, downloads, data, videos or any other material available on the Site.
Agreement — these Terms together with any policies (e.g. Privacy & Cookies) and any order forms or service agreements you enter into with us.
These Terms form a legally binding contract between you and ConnectFirm.
You must be at least 18 years old (or the legal age in your jurisdiction) to use our Site or Services.
If you create an account / register for a service, you must provide accurate, current, and complete information.
You are responsible for safeguarding your account credentials (username, password). You agree to notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate your account if you violate these Terms.
You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You shall not:
Use the Services to carry out illegal activities.
Upload, post, or transmit content that is harmful, offensive, defamatory, obscene, infringing, or otherwise objectionable.
Use bots, scrapers, spiders, or automated tools to extract data from the Site without permission.
Interfere with or disrupt the operation of the Site or servers.
Attempt to gain unauthorized access to any part of the Site, other accounts, or computer systems.
Impersonate someone else or misrepresent your affiliation.
We reserve the right to remove or refuse content that violates these Terms.
All Content on the Site (design, text, graphics, logos, software) is our property or licensed to us and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, or print copies of Content only for your personal, non-commercial use, so long as you keep all copyright and proprietary notices intact.
You may not reproduce, distribute, modify, publicly display, create derivative works, or exploit any Content for commercial purposes without our prior written consent.
If you upload or submit any content (e.g. comments, feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, modify, or adapt that content in connection with our Services.
If you request a service (e.g. digital marketing, consultation), we may present a proposal or agreement specifying scope, deliverables, fees, timeline, and terms.
The service agreement or proposal takes precedence over general Terms to the extent of any conflict.
You agree to pay the fees as per the agreed schedule.
We may refuse or suspend service if payment is not made, or for breach of terms.
Any refunds or adjustments must be handled under the specific service agreement / proposal.
Our Site or Services may include links to third-party websites, tools, or services. We are not responsible for their content, privacy practices, or terms.
We may use third-party providers (e.g. payment gateways, analytics, hosting) in providing Services; your use is subject to their terms as well.
As-Is Basis: The Site and Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding availability, accuracy, fitness for purpose, or non-infringement.
No Guarantee: We do not guarantee that our Services will meet all your needs or that they will be uninterrupted or error-free.
Limitation of Liability: To the fullest extent permitted by law, ConnectFirm and its affiliates, officers, employees, agents will not be liable for:
Any indirect, incidental, special or consequential damages;
Loss of profits, revenue, data, goodwill; or
Damages arising out of your use or inability to use the Site or Services, even if we were advised of the possibility of such damages.
Caps: Where liability cannot be excluded, our total aggregate liability shall not exceed the total amount you have paid us in the last 6 months (or another agreed period).
You agree to defend, indemnify, and hold harmless ConnectFirm, its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs or expenses (including legal fees) arising out of or in connection with:
Your violation of these Terms
Your negligent or wrongful use of the Site or Services
Your violation of rights of any third party
We may suspend or terminate your access or use of the Site and Services at any time for violations, non-payment, fraud, or other causes.
Upon termination, your rights under these Terms immediately cease except those provisions that by their nature should survive (e.g. intellectual property, indemnification, limitation of liability).
You may terminate by ceasing use or notifying us in writing; but existing obligations (e.g. payments due) still apply.
We may modify or update these Terms from time to time. We will post a revised version on the Site and update the “Last updated” date.
Continued use after changes means acceptance of the updated Terms.
We may also modify, suspend or discontinue any feature or part of the Services temporarily or permanently, with or without notice.
These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh (or another jurisdiction you choose).
All disputes arising out of or relating to these Terms or the Services shall be resolved through arbitration / courts in Dhaka, Bangladesh (or your preferred jurisdiction).
You agree to submit to the exclusive jurisdiction of courts in Dhaka (or your jurisdiction) for any lawsuits.
If any provision of these Terms is held invalid or unenforceable, that provision shall be struck out or modified, and the remaining provisions shall remain in full force.
These Terms (together with any service proposals, addenda, and policies) constitute the entire agreement between you and ConnectFirm and supersede all prior agreements, understandings, or communications (oral or written).
No delay or omission by either party in exercising any right or remedy under these Terms shall operate as a waiver of such right or remedy.
Neither party shall be liable for delays or failure to perform obligations under these Terms if caused by events beyond their reasonable control (natural disasters, war, strikes, governmental action, internet outages, etc.).
Any notices required under these Terms may be sent by email, postal mail, or through the Site interface.
For you: to your registered email address.
For us: to hello@connectfirm.com or at our registered address.
Term For Digital Services .
Term of the Agreement. This Agreement shall continue in effect from the Effective Date until Customer completes payment of all invoiced amounts, or as provided in the Terms, whichever is later, except for any provisions of this Agreement that survive termination.
Termination. Notwithstanding anything to the contrary contained herein, Company may terminate this Agreement and immediately cease providing the Services hereunder, in the event: (i) of Customer’s breach of this Agreement; (ii) any representation or warranty made by Customer hereunder is reasonably determined by Company to be false or inaccurate; or (iii) that, in the reasonable determination of Company, Customer is using the Services in an effort to threaten, intimidate, annoy, abuse or harass or is otherwise using the Services to promote a morally repugnant matter. In the event of any of the foregoing and Company desires to exercise it right to terminate hereunder, Company shall send notice to Customer describing the violation, and then, if the matter remains uncured to Company’s Satisfaction for fifteen (15) days, this Agreement shall thereupon terminate automatically.
Refusal to Provide the Services. Notwithstanding anything to the contrary contained herein, Company may refuse to provide the Services hereunder if, in its sole discretion, Company determines that any information, material or content to be used in connection with the Services is objectionable, inappropriate or detrimental to the reputation of Company. The foregoing includes, without limitation, any graphics or formatting that disrupts the continuity of the Customer’s or Company’s websites.
No Guarantee. Unless agreed to in writing, Company makes no express, implied or implicit guarantee with respect to the effectiveness of the Services.
Confidential Information. Customer acknowledges that during the course of the Agreement, it may have access to certain Confidential Information of Company. During the term of this Agreement and for a period of 1 year following the termination of this Agreement for any reason, within the geographical region of the Bangladesh.
Force Majeure. Except for payment obligations, neither party shall be liable to the other for delays or failures in performance resulting from causes beyond the reasonable control of that party, including, but not limited to, acts of God, labor disputes or disturbances, material shortages or rationing, riots, acts of war, governmental regulations, communication or utility failures, or casualties.
No Third Party Beneficiaries. Unless otherwise expressly provided, no provisions of this Agreement are intended or shall be construed to confer upon or give to any person or entity other than the Company and Customer any rights, remedies or other benefits under or by reason of this Agreement. The Company’s subsidiaries and affiliated entities are express third party beneficiaries of this Agreement.
Assignment. Customer may not assign its rights or delegate its obligations hereunder, either in whole or in part, whether by operation of law or otherwise, without the prior written consent of the Company. Any attempted assignment or delegation without the Company’s written consent will be void. The rights and liabilities of the parties under this Agreement will bind and inure to the benefit of the parties’ respective successors and permitted assigns. For purposes of this provision, a fifty percent (50%) or more change in control of Customer’s equity ownership shall constitute an assignment. Any assignment or transfer by Customer by operation of law, merger, consolidation, transfer of a majority of the voting equity of Customer or any similar transaction or series of related transactions shall be an assignment prohibited by this provision.
Waiver and Modification. Failure by either party to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or any other provision. Any waiver, amendment, or other modification of any provision of this Agreement will be effective only if in writing and signed by Connect Firm Ltd.
Severability. If any court, arbitrator, or other tribunal finds any provision of this Agreement to be unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of this Agreement will continue in full force and effect.
Further Assurances. Each party to this Agreement shall, with reasonable diligence, take all such actions and execute all such documents as may be reasonably necessary to implement and carry out the intent of this Agreement.
